1. Acceptance of Terms
By accessing and using Seoul Sister's platform, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
These terms constitute a legally binding agreement between you and Seoul Sister. We may update these terms at any time, and continued use of our services constitutes acceptance of any changes.
2. Service Description
Seoul Sister is a premium membership platform providing:
- AI-Powered Skin Analysis: Personalized beauty recommendations based on uploaded photos
- Seoul Wholesale Access: Authentic Korean beauty products at wholesale pricing
- WhatsApp Ordering: Personal shopping service with Seoul-based team
- Ingredient Intelligence: Compatibility analysis and allergen detection
- Trending Product Alerts: Early access to viral Korean beauty discoveries
3. Subscription and Billing
Premium Membership
- Monthly subscription fee: $20.00 USD
- 7-day free trial for new subscribers
- Automatic renewal unless canceled
- Access to all premium features during active subscription
Payment Terms
- Payments processed securely through Stripe
- Charges occur on your billing date each month
- Failed payments may result in service suspension
- No refunds for partial months of service
Cancellation
- Cancel anytime through your billing dashboard
- Service continues until end of current billing period
- No cancellation fees or penalties
- Reactivation available at any time
4. User Responsibilities
Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Immediately notifying us of unauthorized account access
- Providing accurate and current information
Acceptable Use
You agree not to:
- Use our services for illegal or unauthorized purposes
- Share account access with others
- Attempt to reverse engineer our AI algorithms
- Upload inappropriate or harmful content
- Interfere with our services or other users' access
- Violate any applicable laws or regulations
5. AI Analysis and Recommendations
Service Limitations
- AI analysis is for informational purposes only
- Not a substitute for professional dermatological advice
- Results may vary based on photo quality and conditions
- We do not guarantee specific outcomes from product use
Photo Upload
- You grant us license to process uploaded photos for analysis
- Photos are used solely for providing personalized recommendations
- We implement strong security measures to protect your images
- You may request deletion of your photos at any time
6. Product Ordering and Fulfillment
WhatsApp Ordering
- Orders processed through WhatsApp messaging service
- Our Seoul-based team sources products from authorized distributors
- Pricing subject to exchange rates and availability
- Estimated delivery times are approximate
Product Authenticity
- All products sourced from authorized Korean distributors
- We verify authenticity through established supplier relationships
- Authenticity verification available upon request
- We do not guarantee product effectiveness for individual users
7. Intellectual Property
Seoul Sister and its content, features, and functionality are owned by us and protected by international copyright, trademark, and other intellectual property laws.
- You may not reproduce, distribute, or create derivative works
- Our AI algorithms and analysis methods are proprietary
- User-generated content may be used to improve our services
- You retain ownership of photos and personal data you provide
8. Disclaimers and Limitations
Service Availability
- Services provided "as is" without warranties of any kind
- We do not guarantee uninterrupted or error-free service
- Maintenance and updates may temporarily affect availability
- Third-party service dependencies may impact functionality
Health and Safety
- AI recommendations are not medical advice
- Consult healthcare professionals for skin concerns
- Perform patch tests before using new products
- We are not liable for allergic reactions or adverse effects
9. Liability Limitation
To the maximum extent permitted by law, Seoul Sister shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify and hold harmless Seoul Sister from any claims, damages, or expenses arising from:
- Your use of our services
- Violation of these terms
- Infringement of third-party rights
- Your negligence or willful misconduct
11. Termination
We may terminate or suspend your account and access to our services:
- For violation of these terms
- For suspected fraudulent activity
- If required by law or regulation
- At our sole discretion with reasonable notice
Upon termination, your right to use our services ceases immediately, but these terms remain in effect regarding past use.
12. Governing Law and Disputes
These terms are governed by the laws of [Jurisdiction] without regard to conflict of law principles. Any disputes will be resolved through binding arbitration in accordance with [Arbitration Rules].
EU residents may also file complaints with their local data protection authority.
13. Contact Information
For questions about these Terms of Service: